Frequently Asked Questions
WHY SHOULD I USE YOUR HANDCRAFTED PRODUCTS?
We use only organic plant-based oils and butters. Whenever possible, we source our essential oils organically as well. We also use locally sourced beeswax in some of the lip balms and hard lotion bars and always indicate if animal products are used on our labels for our vegan clientele.
Our products are free from preservatives, synthetic ingredients, chemical scents, and laboratory-made colorants. Our soaps, scrubs, and soaks are free from detergents and other harsh ingredients like Sodium Lauryl Sulfate (SLS). We strive to be transparent in our product labeling so that you can make informed decisions regarding what products to use and so that you can worry about something else rather than what is going onto your skin.
Many of our products use ingredients grown or foraged from our homestead such as herbs, vegetables, wild berries and seeds, mushrooms, flowers, and moss to name just a few. These locally grown and foraged items are used decoratively or in oil infusions to impart some of their beautiful and beneficial qualities to our products. We feel these ingredients add to the uniqueness of your experience and allow us great control over the quality of items we provide to you, our valued customer.
WHATS WRONG WITH FRAGRANCE OILS?
Fragrance oils and nature-mimicing fragrances are synthetic chemicals that imitate the scent of real items. These chemical scents can contain cancer causing agents and hormone disruptors. We strive to provide healthy alternatives and exclusively use 100% natural essential oils to scent our products. In addition, we have researched usage rates for each individual oil to minimize the potential for skin and sensory irritation, providing you products that create the best experience possible. Still, every Body is different and natural does not necessarily mean, irritation-free, especially for extra-sensitive skin. For those folks, we recommend unscented products - they will still smell fresh and feel wonderful.
HOW LONG DO YOUR PRODUCTS LAST?
Our products are all anhydrous (free of water) which means that no preservatives are required to keep them in great condition for an extended period. Over time you can expect the scent provided by essential oils and any natural colorants to fade slightly in our handcrafted soap - this will not affect the overall quality of the soap product and, in fact, time makes the soap bars harder and longer lasting. We use Vitamin E in our oils which serves as an antioxidant and also use colored glass bottles when possible to keep light away from the products - both work to extend the shelf life of your personal care items. However, given that aging is a natural process, we suggest you store unopened products in a cool, dark location and keep open products out of direct sunlight to help keep them as fresh as possible.
WHY DOESNT MY PRODUCT LOOK EXACTLY LIKE THE PICTURE?
All of our products are made by hand in small batches. The weather, supplies, and energy of the artist may result in differences in the appearance of the final product. While these conditions may have an effect on color or decorative pattern, they do not change the effectiveness of the product as a whole. We feel the variations in pattern, color, and texture are what make our products unique and are likely at least one of the reasons you didnt buy a similar item from a large box store.
WHAT ABOUT THE HEALTH CLAIMS MADE ABOUT OUR PRODUCTS?
Given that we are a bath and body company, the FDA prohibits us from making health claims about our products. We are not doctors and do not make claims that our products can do anything other than clean you, moisturize you, and make you and your home smell great. Product descriptions include information regarding the known properties of individual ingredients. Our products have not been tested or approved by the FDA and while we hope that you do find additional benefits in them, know they are not sold here as a medical remedy or treatment option. Use personal judgment and seek out medical advice when necessary. We cannot be responsible for allergic reactions to our products and always provide a complete ingredient list to help avoid ingredients you may have adverse reactions to.
CAN I BUY YOUR PRODUCTS WHOLESALE?
Of course! Please send an email for an up to date line sheet. If you are interested in the handcrafted soap, please do keep in mind that the cure time is 4 weeks so plan ahead. Crossbuckle Homestead requires 50% payment upfront for supplies and 50% plus shipping upon delivery. Shipping costs will be included in the final bill and will be calculated based on the most economical shipping option available and will include tracking.
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Contact us for a human response!